Category Archives: Emotional Care

Including Everyone: Faith Community Care for People with Challenges

Q: Do I show through my way of living that love of God includes affirming the equality of all people, treating others with dignity and respect, and seeking to recognize and address that of God in every person?
PYM Faith and Practice, 2002

Any of us, at any time, may experience a challenge that means we need adaptations to access places, activities, and community that are important to our lives. We are all in some way differently-abled. For some, needs differ only slightly or temporarily from the mainstream, others face lifelong challenges. Creating an inclusive environment supports Friends’ Testimony of Equality and enriches the spiritual community by allowing us to experience the rich and beautiful diversity of humankind. How can a faith community create an environment where everyone fits, all are welcomed warmly, and each person’s needs are considered?

When considering accessibility and community, try to avoid assumptions and always ask a person what they need. Many spiritual groups are eager to address building accessibility, and this is important. (It is difficult to attend an event where one cannot access the bathroom) However, inclusiveness requires sound communication and a welcoming attitude in addition to physical accessibility. Following are some ideas gathered from various Quaker Meeting’s reponses to a Philadelphia Yearly Meeting Care and Aging Survey conducted in 2009 and also from Grounded in God, Care and Nurture in Friends Meetings, edited by Pat McBee. In addition, you may want to contact your regional faith community office, such as your Yearly Meeting, or a local advocacy group for resources and support.

  • Nothing About Me Without Me: always ask people what they need, and how the community can be welcoming and accommodating.
  • Make sure you address a variety of barriers: architecture and communication is accessible, and that your attitude is welcoming.
  • Maintain awareness of local resources, call on them or your regional faith organization (Yearly Meeting for Friends, Area Agency on Aging, advocacy groups) for help.
  • Regularly make any resources known, i.e. financial assistance that is available (funds available through your faith group.)
  • Announce needs for rides, visits, or other support after worship, during events, through phone committee or e-mail lists.
  • Education for the community, on sensitivity and related to specific challenges
  • Maintain contact information for family members or close friends for people choose to share this information. This helps in the event of a crisis or if the group is unable to contact someone.
  • Support caregivers—Clearness Committees and spiritual care as well as practical support such as cooking, cleaning, visits, transportation
  • Provide opportunities for service to the community—a homebound person may be able to serve on the phone committee, for example, or ask homebound members to mentor new or younger attenders
  • Establish a “buddy system” for people who live alone
  • Communicate with people who are unable to attend worship or committee meetings through newsletters, phone calls, website. Web blogs, e-mail, home visits, send photographs or letters.
  • Assess why your members can’t attend. Are people truly homebound, or is it your environment shutting them out?
  • Do you need to work on the environment, communication, or attitudes so everyone is welcomed and included?

“The test of true ‘community’ is not its sighs of pity for its vulnerable citizens, but its acts of acceptance and inclusion.”
Christina Hurr, Superintendent for the Butler County Board of Mental Retardation and Developmental Disabilities, Ohio

“When we learn to be inclusive, we can be a world of shalem, or wholeness, and create a world of shalom, which is peace.”
Rabbi Ted Riter, Temple Adat Elohim, California

“A community that excludes even one of its members is no community at all.”
Dan Wilkins

“You should include everybody, that’s how you stop bullying.”
Buffo, World’s Strongest Clown

Download this article in pamphlet form

LINKS TO MORE INFORMATION: Click on the blue text below to be directed to outside websites that offer additional information on this topic. Articles from this site will open in the same browser window/tab. Articles from other websites will open in a new window; when you are done, simply click out of that window and you will be back on this site.

More articles on this website:

Role of the Spiritual Community in Care
Spiritual Approach to Dementia Care

Sources/Further Reading:

Edited by Pat McBee, Grounded in God, Care and Nurture in Friends Meetings, Philadelphia, Quaker Press of FGC, 2002.

That All May Worship – An Interfaith Welcome to People with Disabilities, 2005, National Organization on Disability, Washington, D.C.

Erik Carter, Including People with Disabilities in Faith Communities, 2007, Paul Brookes Publishing, Baltimore, Maryland

Various Meeting’s reponses to Philadelphia Yearly Meeting Care and Aging Survey, 2009.

Quotes from Everyone Is Included

Aging with Peace

“I am learning to offer to God my days and my nights, my joy, my work, my pain and my grief…I am learning to use the time I have more wisely…And I am learning to forget at times my puritan conscience which prods me to work without ceasing, and instead, to take time for joy.”
Elizabeth Watson, 1979 PYM Faith and Practice

Continue reading →

Spirituality and Change

“What will this newfound present of old age and its unknown future demand of us? Where is dignity to be found in it? How shall we find ourselves the dignity we see is needed?”
Mary Morrison, Without Nightfall Upon the Spirit, Pendle Hill Pamphlet*

Moving through Loss: Illness, loss of mobility, hearing or sight, or other changes in one’s usual abilities can present spiritual and emotional challenges along with your physical concerns. One needs to validate the loss and allow grieving to occur, in order to move to a place of acceptance. We can find strength in our values and comfort in our spiritual community in facing our losses.

“The secret of finding joy after sorrow, or through sorrow, lies,…in the way we meet sorrow itself…accept sorrow as a friend, if possible. If not, as a companion…Together we can create beauty from the ashes and find ourselves in the process.”
Elizabeth Gray Vining, 1952, PYM Faith and Practice

Letting go of what was: Though we most often associate bereavement with death of a loved one, it is important to acknowledge that grieving occurs with other losses or changes that occur in our lives—a changed relationship, lost job, physical challenges, or illness. Understanding the bereavement process and moving through grief allows you to move to a place of acceptance, which will help you to make the most of your life under changed circumstances. For more information on the grief process, see the “suggested resources” below.

Understanding What Is: When you are ready, knowing more about your illness or challenges may help you learn to live with your changed circumstances. Find out what you want to know about your physical condition, or enlist a friend to help you.

Consider Possibilities: You may find yourself with a long list of “can’t.” It helps to think in terms of adaptation, rather than giving up. Are there ways you can adapt your home to accommodate your needs? Are there support groups in your area or online where you can learn more, and find others who share similar experiences? A friend who loved to cook and eat at restaurants had to give up many beloved foods because of her illness. Her doctor handed her a list of what she couldn’t eat. With a pared down list of ingredients, she researched recipes made with things that she could eat, and had fun creating some of her own dishes.

“I see this time as our opportunity to explore and experiment with this law of spiritual change in our own lives, beginning with little ways, infinitesimal ways, which will lead us to the larger, broader ones…There are infinite possibilities for us…”
Gene Knudsen Hoffman, 1982 quoted in Practicing Peace, edited by Catherine Whitmire

Actively Envision the Future:

  • What are your core values, and what do you need to live in a way that is consistent with those values?
  • Who are the people that can help you, and what do you need from them? Don’t be afraid to be specific. Many of us want to help, and don’t know how.
  • What will you need to do differently than you used to, and how can you make the adaptations necessary to live your potential?

Creating an accessible worship environment for those facing physical challenges, such as hearing, vision, or mobility is an opportunity for creativity and broadening in your community. Let people know what you need to participate —sound systems for the hearing impaired, a wheelchair ramp, a certain place to sit. Sharing your story helps others grow in their understanding, and will help alleviate their fears as they see you facing your challenges.

Download this article in pamphlet form

LINKS TO MORE INFORMATION: Click on the blue text below to be directed to outside websites that offer additional information on this topic. Articles from this site will open in the same browser window/tab. Articles from other websites will open in a new window; when you are done, simply click out of that window and you will be back on this site.

More articles on this website:

Continuity and Coping
Conversations About Driving
Downsizing and Spiritual Practice
Generativity and Aging
Spirituality and Aging

Other Articles/Links:

Coping with Serious Illness: Letting Change into Your Life, by Marcia Breitenbach

Sources/Further Reading:

John Yungblut, On Hallowing One’s Diminishments, Pendle Hill Pamphlet 292, Pendle Hill, Wallingford, PA.

Mary C. Morrison, Gift of Days, Pendle Hill Pamphlet 364, Pendle Hill, Wallingford, PA.

* Mary Morrison, Without Nightfall Upon the Spirit, Pendle Hill Pamphlet, Pendle Hill, Wallingford, PA.

Interdependence

“Our life is love, and peace, and tenderness; and bearing one with another, and forgiving one another, and not laying accusations one against another; but praying for one another, and helping one another up with a tender hand.”
Isaac Penington, 1667, Quoted in PYM Faith and Practice, 2002

In Mother Teresa In My Own Words, she tells of bringing rice to a family of eight children who had not eaten for days. The mother accepted the rice, and then divided it in half and went out the door. When she returned later, she explained to Mother Teresa that the people next door had just as many children, and they, too, were hungry. Mother Teresa did not bring her more food that day to make up for what she had shared, but instead waited until the next day. She recognized this mother’s need, despite her own poverty, to give to others, and wanted her to enjoy that happiness.

When we are helping someone who is confined by physical, emotional or cognitive challenges, it is easy to overlook the basic human need to be useful to others. We are so conscious of being helpful that we reject offers of help from the one being cared for, saying “It’s ok, we can do that for you,” or “You don’t need to worry about that.” It may be easier or seem safer to do a task for someone than to allow the time or adaptation needed for that person to do for themselves. Nevertheless, we all need to give, and to feel useful and needed. Our good intentions in protecting someone from stress or absolving them of responsibility may result in that person feeling diminished.

As a new caregiver, I quickly discovered the challenge of following this philosophy of care. Usually I worked daytime hours facilitating programs, but I was required to work in direct care one weekend a month. Weekends in the nursing home were usually short staffed, and we were required to assist anywhere from 8-10 people from bed and through morning routines of using the bathroom, brushing teeth, shaving, bathing, and dressing. Ideally, we were to have this finished within one and one half hours so we could then assist those who needed help eating breakfast. This was much more difficult for me than the challenges of my usual job.

During the day, it could be hard to balance the responsibilities of facilitating a program with the personal care needs of residents. Groups would be interrupted to meet a resident’s more urgent need, such as to use the bathroom. Truthfully, I enjoyed these moments of respite and one on one conversation, and I worked hard to help in a way that was discreet and did not add to the embarrassment of the person in need. This often meant relying on the residents in the group to keep things going for themselves, and I learned to return quietly to enjoy the sense of empowerment the group acquired in my absence. However, morning routines on weekends did not afford the luxury of this approach.

I found it impossible to help people through the morning routine in the allotted time while preserving their self-sufficiency. There simply was not enough time in the schedule to allow adaptations necessitated by cognitive, physical or emotional differences. During the day, process was priority over product in our programs and we made adjustments. However, sacrificing a care task such as brushing teeth or shaving was not an option, so those I cared for and I were always late for breakfast.

One morning, I was trying to help a woman with late stage dementia get dressed. Only half dressed, she decided to quit. She simply sat quietly down. She would not allow me to help her any further. No cuing, no amount of choices, no cheerful invitation “Can I help you with…” would convince her to continue. She had only one shoe on and removed her shirt. If I left her this way, she would likely walk into the hall and I was concerned about her dignity and safety. I stuck my head in the hallway; sometimes a switch in caregivers would help in such a situation. There was no one in sight. I made her bed, busied myself with other tasks and tried again. I held up her shirt; let the open sleeve brush her arms for physical cuing. “Can I help you get this other shoe on? That must be uncomfortable,” got a smile and nothing more. She held fast her arms and kept her unshod foot firmly on the ground. I was aware that I was holding up care of other residents and frustrating my co-workers. The approach to care that I had been taught seemed impossible in this reality, and overwhelmed, I started to cry.

I looked up from my place on the floor by her feet and said, “I need your help.” Her expression changed from apathy to genuine concern. This woman had little ability left to process language, but she was listening to me at another level. I told her I needed to go to the dining room to help another person who could not feed himself; would she please go with me? She seemed to sense that she was needed and the momentum shifted—she quickly responded to my cues and finished dressing.

Later, I felt guilty. I wondered if expressing my need so emotionally was unprofessional. I should have been caring for her; it was unfair of me to unload this burden of my work. Nevertheless, I realized that what happened in our exchange was an allowance of genuine giving. Who gave what to whom? Despite her resistance to getting dressed, her presence was peaceful and serene. Her serenity gave way to allowing me to express myself sincerely—there was nothing artificial in my breakdown into frustration. I gave her my need, something she had not experienced in a while, and she gave me the allowance to care for her. The exchange was reciprocal. I really did need her help.

I never became efficient at the morning routine. This is the reality of staffing for many organizations, and unless that can be addressed, there will always be a tendency for care to be rushed. In those circumstances, it is very hard for a caregiver to meet the level of dignity that is possible when people are encouraged and enabled to care for themselves. I did learn some valuable lessons about independence and interdependence.

Someone might enjoy a shave, having their nails done or getting a haircut as these are things we are accustomed to allowing others to do for us. Rarely have I met someone who felt genuinely accepting of help with the full range of personal care, especially such intimate care as cleaning up after using the bathroom. Gentle, validating kindness helps and empowerment to do what one is able is crucial. Yet, does any approach take away the underlying shame of being unable to do for oneself in a society that fiercely promotes self-sufficiency and independence?

Our lives intertwine like tree roots beneath the ground, together holding the soil and feeding our individual selves. Under the skin of our separate existence is a skeleton that holds us in place. Without the roots, the ground below us crumbles away. Without the skeleton, we are perhaps able to live but unable to get anywhere.

How can we weave the will for independence with the inherent need for interdependence in caring for one another? Can we shed the ingrained need for independence in our self-image?

We could work on this change as individuals, promoting an attitudinal shift to accepting care with grace. However, if independence is such a strong societal value, it seems we also need to make a shift in our interactions with one another. We should support independence of an individual to the degree possible, as this will promote their emotional well-being. What if we also supported and consciously acknowledged one another’s interdependence? By baring our own needs, can we open the door for others to accept care willingly?

Mother Teresa understood how important it was for the mother in that story to give as much as to receive food for her hungry family. In turn, what a gift it was for someone as humble and generous as Mother Teresa to allow someone else the pure joy of giving. This story does not tell us if she had mixed feelings, whether she questioned her decision not to rush back in with more food, or if she had to fight her natural impulses to allow this. It does illustrate her understanding of the value of pure, heart-felt sacrifice, the need we all have to give.

LINKS TO MORE INFORMATION: Click on the blue text below to be directed to outside websites that offer additional information on this topic. Articles from this site will open in the same browser window/tab. Articles from other websites will open in a new window; when you are done, simply click out of that window and you will be back on this site.

More articles on this website:

Allowing Yourself to be Cared For: Autonomy, Interdependence and Interrelationship
Continuity and Coping
Generativity and Aging
Spirituality and Change

Sources/Further Reading:

Mother Teresa, edited by Jose Luis Gonzalez-Balado, Mother Teresa In My Own Words, New York, Gramercy Books, 1996

Ram Dass, Still Here – Embracing Changing, Aging and Dying, 2002, Riverhead Books, New York, NY.

Role of the Spiritual Community in Care

Our Religious Society endures as a community of friends who take thought for outward society by first taking care of one another. Live affectionately as friends, entering with sympathy into the joys and sorrows of one another’s daily lives. Visit one another. Be alert to give help and ready to receive it. Bear the burdens of one another’s failings; share the buoyancy of one another’s strengths. —PYM Faith and Practice, 2017

Query: How does our meeting learn of members’ needs and offer its assistance?– PYM Faith and Practice, 2017

Often Quaker meetings are shy about contacting Friends and attenders who might be in need of some sort of support. Meeting members may say, “I don’t want to intrude” or “They’ll call us if they need something.”

Actually, we should reach out! This has always been the practice in our meetings. After all, if not us, then who? Friends forget that we did not get rid of the clergy, but the laity; we are, all of us, the clergy, the preacher, the minister, the pastor, for our meetings. As pastors, we have a responsibility to reach out to seniors, singles, and the no-longer-able to ascertain what role the meeting needs to take in their support. Those who need our help most may be the least able to ask for it. Some may refuse our help, but the fact that we have tried tells them that they can call on us if needed.

It can be easy to lose track of our Friends from one First Day to the next. Often a pastoral care committee is tasked with organizing support for members’ and attenders’ physical needs, but we are all called to provide spiritual and friendship support to those who need care. And we all need care.

Query: Does our meeting nurture members in all stages of life? – PYM Faith and Practice, 2017

These days, many young families live far from family support, most families need two full-time incomes to survive, and many people live alone or do not have children. Thus, meetings have important work to do. It is often through the love of the community that people first experience the love of the Spirit. That love takes tangible forms: meal trains for the sick and those with new babies, connecting people with assistance, alerting families of changes in Friends’ behavior or mental status, and organizing prayer support. In Philadelphia Yearly Meeting, Friends can turn to the Aging Support Program; Quaker Aging Resources, Consultation and Help (ARCH) is available to Friends in New York Yearly Meeting.

Query: Am I ready both to offer and to accept meeting assistance? – PYM Faith and Practice, 2017
One meeting cared for an older Friend’s cat during a hospital stay; another drove a Friend to medical appointments; a third contacted a Friend’s distant son when his stepmother needed to be placed in a nursing home and his father was no longer able to get financial papers in order. PYM counselors help Friends who are going through a difficult time; PYM case managers help people facing housing, legal, and medical challenges; and PYM aging grants to individuals can address a variety of concerns. ARCH has worked with meetings and families to identify assistive strategies or to explain how nursing home costs can be covered.

Often the most significant services a meeting can provide are a visit, a phone call, or an invitation to a meal. Both PYM Aging Support and ARCH can offer support to meetings to establish Care Teams. Care Teams identify the needs to be met, then recruit Friends, neighbors, and family to share in meeting those needs. Care Teams result in less work for a few people as the work is shared by more team members. They also result in enormous satisfaction: the person gets the support they need, everyone does only what they have the time and inclination to do, and no one gets burned out.

One meeting realized that they were not as aware of Friends’ needs as they wanted to be. They called everyone in the meeting directory and asked if there was something they needed from meeting. They learned of interpersonal conflicts that needed mediation, received requests for clearness committees, and gained a new awareness of what kinds of care Friends in the meeting were longing for. This kind of pastoral care can lead to a new closeness within the meeting and add depth to worship. It also enables Friends to live out our testimonies of Community and Equality: those who can attend worship in person and those who can’t receive equal care and notice from the worshiping community.

Meetings that step into their role of pastoral care will receive gifts of grace they cannot anticipate.

“And I desire that you may be very kind and courteous to all in necessity, in the love of God…” —George Fox, 1682

Queries to Ponder

  • How does our meeting support its members and attenders—practically, spiritually, and emotionally—when they are in need?
  • How do we minister to one another? How do we mindfully and sustainably undertake the work of being God’s hands in our meetings?
  • When have you seen pastoral care done well? If you haven’t seen it done well, what would doing it well look like?

More articles on this website:

Including Everyone: Faith
Community Care for People with Challenges

Any of us, at any time, may experience a challenge that means we need adaptations to access places, activities, and community that are important to our lives.

Spiritual Approach to Dementia Care

Someone with dementia may forget where they are, how to care for themselves, or what to do with everyday objects. They may feel frightened, and even suspicious.

Additional suggested resources:

  • QuakerSpeak video: “What’s the Difference Between a Welcoming and an Inclusive Space?”

    Edited by Patricia McBee, Grounded in God: Care and Nurture in Friends Meetings, Quaker Press of FGC, 2022.\

  • Emily Provance, Spiritual Gifts, the Beloved Community, and Covenant, Pendle Hill pamphlet 461, 2020.

  • Cappy Capossela and Sheila Warnock, Share the Care: How to Organize a Group to Care for Someone Who Is Seriously Ill, Touchstone, 2004. 

  • James E. Miller with Susan C. Cutshall, The Art of Being a Healing Presence: A Guide for Those in Caring Relationships, Willowgreen Publishing, 2001. 

  • Marge Heegaard, When Someone Has a Very Serious Illness: Children Can Learn to Cope with Loss and Change, Woodlands Press, 1992. (To be illustrated by children.) 

  • Rosalynn Carter, Helping Someone with Mental Illness, Three Rivers Press, 1999. 

  • Harold G. Koenig and Andrew J. Weaver, Pastoral Care of Older Adults, Augsburg Fortress, 1998.

  • That All May Worship, An Interfaith Welcome to People with Disabilities, The National Organization on Disability, 1992.